Privacy Policy

Last updated: 29 August 2026

SIDHM respects your privacy. This notice explains what information may be collected when you visit our store, place an order, request support or book a consultation, and how that information is used.

Information we collect

• Contact and identity information: name, phone number, email and billing or delivery address.
• Order and consultation information: products purchased, booking selections, order history, support messages and information you choose to provide for a service.
• Payment information: transaction status and limited payment details supplied by Shopify or the payment provider. SIDHM does not directly store full card details.
• Device and usage information: IP address, browser, device type, cookies, pages viewed and interactions with the store.

How we use information

• To process payments, fulfil orders and arrange delivery.
• To manage consultation bookings and customer support.
• To prevent fraud, protect the store and comply with legal obligations.
• To improve products, services and website performance.
• To send service messages and, where permitted, marketing communications. You can opt out of marketing messages at any time.

Shopify and service providers

Our store is hosted on Shopify. Information may be processed by Shopify and by carefully selected providers that help with payments, delivery, analytics, communications, fraud prevention and website operations. These providers receive only the information needed to perform their services and are responsible for handling it under their own privacy terms.

Cookies and similar technologies

Cookies help the website remember your cart, keep the store secure, understand site usage and improve your experience. Browser settings can be used to block or delete cookies, although some store features may not work correctly afterward.

Sharing of information

SIDHM does not sell your personal information for money. Information may be shared with service providers, professional advisers or authorities when needed to operate the store, complete your request, enforce our terms, protect rights and safety, or meet a legal requirement.

Data retention and security

We retain information for as long as reasonably necessary for orders, support, accounting, fraud prevention and legal compliance. Reasonable safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and rights

Depending on applicable law, you may request access to, correction of or deletion of certain personal information, or object to some uses. We may need to verify your identity before completing a request. Transaction records may be retained where required for legal or accounting purposes.

Children's privacy

The store is not intended to collect personal information from children without involvement of a parent or guardian. If you believe a child has submitted personal information improperly, contact us so the request can be reviewed.

Updates to this notice

We may update this policy when our services, technology or legal obligations change. The latest version will be posted on this page with its revision date.

Contact

For privacy questions or requests, WhatsApp SIDHM at +91 91512 50433.